Returns & Exchanges

At Willow Tree Gift, we want you to love every piece you bring into your home. If your selection isn't quite right, we offer a 30-day return window for most home decor and gift items in their original condition.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring delicate home accents and glassware are securely padded to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided via our portal and drop the package off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned gift items at our warehouse, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing